Good to Know

How to tell whether an online professional profile is worth exploring

A polished profile can make a good first impression, but the useful information is in the details. Here's what to look at before you contact a Pro.

A criminal background check and a SAPS Police Clearance Certificate aren't the same document, and the right one depends on why the check is needed.

Criminal record check vs Police Clearance Certificate: what's the difference?

They both deal with criminal-history information, but they aren't interchangeable. Here's what each is used for and why the purpose of the check matters.

A recommendation can give you a name. Your next step is checking whether that provider fits the job you actually need done.

“Does anyone know a guy?” The problem with hiring from a Facebook comment

Community recommendations can be a useful starting point. Here's what to check before turning a name in the comments into a booking.

ID Verified confirms completion of Know a Pro's identity-verification process. It doesn't replace checks for qualifications, registration or suitability.

What does the ID Verified badge on Know a Pro actually mean?

The badge confirms one specific check. Here's what you can learn from it, and what you should still check separately.

6 min read25 Sept 2026

Before someone works in your home, confirm the visit, understand the job and think about the access they'll actually need.

7 things to check before you let someone work in your home

From confirming who is arriving to protecting keys, valuables and access information, a little preparation can make an at-home service visit easier to manage.

A five-star rating isn't enough: what else to check

Ratings can be useful, but the number alone doesn't tell the whole story. Here's how to read reviews and profile information in context.