Imibuzo evame ukubuzwa
Konke okudingeka ukwazi mayelana nokuthola ochwepheshe abathembekile nabaqinisekisiwe ku-Know a Pro, kanye nokufaka ibhizinisi lakho kithi.
Ukuthola & ukuqasha uchwepheshe
Isebenza kanjani i-Know a Pro?
Sesha ngesevisi oyidingayo nendawo yakho, buka amaphrofayela ochwepheshe aqinisekisiwe, bese uxhumana nochwepheshe ngqo. Ukuthola nokuthumela imilayezo kochwepheshe kumahhala kumakhasimende.
Ingabe i-Know a Pro imahhala kumakhasimende?
Yebo. Ukusesha, ukubuka amaphrofayela nokuxhumana nochwepheshe kumahhala ngokuphelele — ukhokhela kuphela uchwepheshe ngomsebenzi enivumelana ngawo.
Ngimthola kanjani uchwepheshe oseduze nami?
Sebenzisa usesho lwe-Find a Pro ukuze uhlungise ngesigaba sesevisi nedolobha noma idolobhana lakho. Umphumela ngamunye uxhumana nephrofayela egcwele enezinsizakalo, amanani nemininingwane yokuxhumana.
Ngixhumana kanjani nochwepheshe?
Iphrofayela ngayinye inezinketho zokuxhumana ngqo — thumela umlayezo, i-imeyili, noma ufinyelele uchwepheshe ku-WhatsApp. Akukho mxhumanisi futhi akukho mali yokubhuka.
Kuthiwani uma uchwepheshe engaphenduli?
Iningi lochwepheshe liphendula phakathi kwamahora angu-24. Uma ungezwa lutho, xhumana neqembu lethu lokusekela futhi sizokusiza uthole omunye uchwepheshe oqinisekisiwe.
Yiziphi izindawo zaseNingizimu Afrika i-Know a Pro ezihlanganisayo?
I-Know a Pro iyisizinda saseNingizimu Afrika esinochwepheshe abasohlwini kulo lonke izwe. Hlungisa ngedolobha noma idolobhana lakho ukuze ubone ochwepheshe abasebenzela indawo yakho.
Ukwethembeka & ukuqinisekiswa
Kusho ukuthini ibheji le-Verified?
Ubunikazi bochwepheshe ngamunye buhlolwa ngaphambi kokuthi ikhasi labo lisebenze. Ibheji eluhlaza le-Verified iqinisekisa ukuthi siqedile lokho kuhlolwa kwe-ID.
Ingabe bonke ochwepheshe ku-Know a Pro baqinisekisiwe?
Yebo. Ukuqinisekiswa kwe-ID kuyadingeka ngaphambi kokuba ikhasi lanoma yimuphi uchwepheshe likwazi ukushicilelwa, ngakho wonke uchwepheshe osebenzayo ku-Know a Pro uqinisekisiwe ubunikazi.
Yini ibheji le-Background Checked?
Kuwungqimba olwengeziwe lokwethembeka olukhethwayo. Ochwepheshe abahambisa isitifiketi esisemthethweni sokugunyazwa kwamaphoyisa bathola ibheji eyengeziwe le-Background Checked kuphrofayela yabo.
Ulwazi lwami lomuntu siqu luvikelwe kanjani?
Sabelana kuphela imininingwane okhetha ukuyithumela kuchwepheshe uma uxhumana nabo. Bheka Inqubomgomo yethu Yobumfihlo ukuze ubone ukuthi ulwazi lwakho luphathwa kanjani.
Kufanele ngenzeni uma nginenkinga nochwepheshe?
Xhumana neqembu lethu lokusekela futhi sizokusiza uxazulule inkinga noma uthole omunye uchwepheshe ongomsebenzi wakho.
Kochwepheshe
Kubiza malini ukufaka ibhizinisi lami ohlwini?
Amapulani aqala ku-R300/inyanga. Abasebenzi abazimele nabahwebi abazimele bakhokha u-R300 ngenyanga, futhi amabhizinisi abhalisiwe akhokha u-R500 ngenyanga.
Ngithola ini ngokubhalisa kwami?
Ikhasi lakho lephrofayela lobuchwepheshe, isixhumanisi esiyingqayizivele esingabelwana, ikhodi ye-QR, ibhokisi lokungenayo lamathuba, nebheji le-Verified uma i-ID yakho isivunyelwe.
Ingabe ngidinga inkampani ebhalisiwe ukuze ngijoyine?
Cha. Abasebenzi abazimele nabahwebi abazimele bamukelekile kupulani lwe-R300/inyanga — inkampani ebhalisiwe ayidingeki.
Amathuba amakhasimende angifinyelela kanjani?
Imibuzo iza ngqo ebhokisini lakho lokungenayo noma ku-WhatsApp wakho. Akukho mxhumanisi phakathi kwakho nekhasimende.
Ngiqinisekiswa kanjani?
Qedela ukuqinisekiswa kwe-ID kumsizi wokubhalisa. Uma sekugunyaziwe, iphrofayela yakho isebenza ngebheji eluhlaza le-Verified.
Ingabe ngidinga ukugunyazwa kwamaphoyisa ukuze ngiqale?
Cha. Uqala usebenze ngokuqinisekiswa kwakho kwe-ID. Ukugunyazwa kwamaphoyisa kuyakhethwa futhi kungangezwa kamuva ukuze uthole ibheji le-Background Checked.
Ingabe kukhona inkontileka noma ukuboshwa?
Akukho kuboshwa. Ungakhansela noma nini futhi ikhasi lakho lihlala lisebenza kuze kube sekupheleni kwesikhathi osuvele ukhokhele sona.
Ukukhokhiswa & ukubhalisa
Ukukhokhiswa kusebenza kanjani?
Ukubhalisa kukhokhiswa nyanga zonke futhi kucutshungulwa ngokuphephile nge-Paystack.
Ngingakhansela noma nini?
Yebo. Akukho kuboshwa — khansela noma nini uthanda futhi iphrofayela yakho ihlala isebenza kuze kube sekupheleni kwenyanga yakho yamanje okhokhelwe.
Kwenzekani uma inkokhelo yami yehluleka?
Sizokuthumelela i-imeyili futhi sizame ngokuzenzakalelayo ukubuyisa inkokhelo. Ikhasi lakho lihlala lisebenza phakathi nesikhathi esifushane somusa ngenkathi inkokhelo ilungiswa.
Yiziphi izindlela zokukhokha eniziamukelayo?
Izinkokhelo zamakhadi, ezicutshungulwa ngokuphephile ngomhlinzeki wethu wezinkokhelo, i-Paystack.
Usenombuzo? Xhumana nethimba lethu.