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How to ask customers for reviews without making it awkward
You don't need a sales pitch. A simple, low-pressure request can make reviews a natural part of finishing a job.
The cheapest quote can become the most expensive job
A low quote isn't automatically a bad one. The important question is whether you're comparing the same scope, materials and terms before choosing.
How to tell whether an online professional profile is worth exploring
A polished profile can make a good first impression, but the useful information is in the details. Here's what to look at before you contact a Pro.
“Does anyone know a guy?” The problem with hiring from a Facebook comment
Community recommendations can be a useful starting point. Here's what to check before turning a name in the comments into a booking.
7 things to check before you let someone work in your home
From confirming who is arriving to protecting keys, valuables and access information, a little preparation can make an at-home service visit easier to manage.
A five-star rating isn't enough: what else to check
Ratings can be useful, but the number alone doesn't tell the whole story. Here's how to read reviews and profile information in context.